23-Feb-2011 Dear Kerry. I'm writing to say thank you for providing an excellent service, the ring is perfect. It was made to order and dispached within a week which was very helpful to us. Best wishesJacquiTeignmouth
08-Mar-11 Dear Sir/Madam. Thank you so much for such a quick delivery! It arrived today. Absolutely love the ring...WendyBelfast
Hi All at Bayrings I would like to say a massive Thank you for the signet ring I ordered from you it was absolutely beautiful and was just what I wanted, a big thank you to the team of engravers there who did a very professional and expert job on engraving the family crest on it, well done. The special man in my life who I gave it to for his birthday was so over the moon with it, you made my miracle request come true as it was very short notice when I ordered it and you didnt fail me at all and it was delivered as promised on the Saturday morning . You made our day perfect and hopefully I may be ordering two other special rings from you very soon !!! so a very big thank you for such excellent service, you are very nice people to speak to as well you made me feel very at ease and special, I shall be recommending you very highly. May your business grow and prosper as that special touch is unique thank you so much RegardsBevSolihull
24-Dec-2011. It's Christmas Eve, the postman has called and delivered my new wedding ring.Wow, it is PERFECT and I am DELIGHTED! Thankyou all so much for a great service and A MERRY CHRISTMAS. Yours sincerely,Christine PMiddlesbrough
27-April-2011 Hi I just wanted to send an email to say thank you so much for all you help with my recent purchase. I have to confess that I was very nervous about buying gold on the internet but your staff were so reassuring that I went ahead. The service I received was second to none and I really appreciated talking to such knowledgeable people on the phone. The ring arrived so quickly and I know that the exchange I have to make will be sorted with equal efficiency. Thanks again - you made buying the gift such a pleasure.Kate TLondon
A free finger-size measuring gauge is supplied with the primary order for use to recheck finger size and for use with further purchases from us.
Most items will be delivered within 2-3 working days. An additional allowance of 3 days should be made for personalised items with engraving, whilst some diamond set Gold or Platinum rings can take up to 10 days to deliver. If your order is urgent and required for a specific date, please contact us.
We will send you an e-mail to inform you of the despatch of your order together with your unique tracking identifier that can be used at http://www.royalmail.com/portal/rm/track in order to track your order through the UK postal system.
In the unlikely event that the goods can not be dispatched within a reasonable time we will advice you of this by e-mail or telephone. You will than have the opportunity to agree a new delivery date or receive a full refund.
We deliver to customers in the UK, most of Europe, USA, Singapore &.New Zealand.
All items delivered in the UK will be FREE of charge. Europe & the rest of the world a £9.95p surcharge will be added at the checkout.
For orders dispatched to UK addresses Royal Mail’s Special Delivery Service will deliver all orders with a value of £75 or over and Royal Mail's Recorded Delivery Service for orders with a value under £75. Orders dispatched to Europe & the rest of the world Royal Mail’s Air Sure Delivery service will be used. This will require a signature upon receipt; do not worry if no one is in when they try to deliver as the courier will leave a note regarding alternative collection / delivery arrangement.
Bay Rings will only deliver parcels to the purchasing credit card holder’s address. Other methods of payment are available for delivery to a different recipient or different delivery address. However, dispatch will not occur until full payment or confirmation of cheque clearance is received
We shall be under no liability for any delay in delivery or non-delivery due to circumstances beyond our control.
If the parcel / product are found to be damaged upon receipt then Royal Mail and bay rings must be informed without delay and any damaged item(s) returned to us for replacement. See our Returns Policy