Dear Sir or Madam, With regards to the above order number – the ring arrived today as promised next day before 1pm. Could I also say that the service, the quality of the ring was second to none, and I would certainly recommend or use you again. Thanks againEmmaAttleborough
Hi, I would just like to say I have received my ring and I am delighted with it. Also I would like to thank you for the ring sizer as it got my ring size perfectly accurate. Thanks for the ring and the service and I would like to say that I will 100% be using your site again as I found the service, ring and prices to be excellent. Yours sincerely,GaryLiverpool
I would just like to thank you for our fabulous Platinum Wedding rings. They were absolutely perfect and the speed of service and delivery was second to none. I will highly recommend you to others. Your prices are also the best on the market.Once again, many many thanksAndrea PWashington
Hi, Just wanted to let you know how thrilled I am with the ring I received today from your company. The web site is great, easy to use and informative. The cost and delivery are first class, and the ring is beautiful! I will highly reccomend you to all. Many thanks,Louise
Dear Kerry Received my ring this morning, very pleased with my ring, it is nicer than the onces I tried on in my local jewellers and it is more than half the price! very pleased with it, cannot wait to get married and wear it!!! thank you for your help and for your good customer service. kind regardsLouise DStockport
A free finger-size measuring gauge is supplied with the primary order for use to recheck finger size and for use with further purchases from us.
Most items will be delivered within 2-3 working days. An additional allowance of 3 days should be made for personalised items with engraving, whilst some diamond set Gold or Platinum rings can take up to 10 days to deliver. If your order is urgent and required for a specific date, please contact us.
We will send you an e-mail to inform you of the despatch of your order together with your unique tracking identifier that can be used at http://www.royalmail.com/portal/rm/track in order to track your order through the UK postal system.
In the unlikely event that the goods can not be dispatched within a reasonable time we will advice you of this by e-mail or telephone. You will than have the opportunity to agree a new delivery date or receive a full refund.
We deliver to customers in the UK, most of Europe, USA, Singapore &.New Zealand.
All items delivered in the UK will be FREE of charge. Europe & the rest of the world a £9.95p surcharge will be added at the checkout.
For orders dispatched to UK addresses Royal Mail’s Special Delivery Service will deliver all orders with a value of £75 or over and Royal Mail's Recorded Delivery Service for orders with a value under £75. Orders dispatched to Europe & the rest of the world Royal Mail’s Air Sure Delivery service will be used. This will require a signature upon receipt; do not worry if no one is in when they try to deliver as the courier will leave a note regarding alternative collection / delivery arrangement.
Bay Rings will only deliver parcels to the purchasing credit card holder’s address. Other methods of payment are available for delivery to a different recipient or different delivery address. However, dispatch will not occur until full payment or confirmation of cheque clearance is received
We shall be under no liability for any delay in delivery or non-delivery due to circumstances beyond our control.
If the parcel / product are found to be damaged upon receipt then Royal Mail and bay rings must be informed without delay and any damaged item(s) returned to us for replacement. See our Returns Policy