To Whom It May Concern,
The ring I ordered arrived today in excellent time and I was very impressed with the sevice and email updates keeping me informed.
Thanks very much!ClaireWallingford
18-August-2013 Dear Bay Rings, our rings arrived before Ipm which in it self was impressive. Our rings our truly beautiful and we are so impressed with their quality and fitting – the quality of the rings was so obvious from the moment we saw them nestled in their boxes.
We are not love struck newly weds – we have been married for 42 years – unfortunately we lost our original wedding rings when our home was burgled 2 years ago – we had only taken them off as we were having them engraved to celebrate our 40th wedding anniversary which unfortunately under the circumstances we never did. Neither did we get proper reimbursement from our insurance company to replace our rings.
However, we have now managed to do this – and we are so happy with them – they are engraved with our sentiments to each other which you also did for us and we will never take them off to be lost again. Thank you so much Bay rings – having our wedding rings has filled what I can only describe as void in our life.Anne and Brian HBiggleswade
10-Aug-2012. Hello there. I got the ring thank you its beautiful :) im very happy with it. ThanksLindsay CWarrington
just wanted to let you know how pleased we are with our rings they are even better in real life,
and what good quality they are. we were really pleased at how quickly they arrived.
many thanksDebbie & ColinPortsmouth
05-Jan-2012. Thank you so much for turning the order round so quickly in the Xmas rush! The ring is lovely. Many thanks.Mark ASutton
UK orders will be delivered within 2-3 working days for most items. An additional allowance for one day should be given
for personalised items with engraving, whilst some diamond-set gold or platinum rings can take up to five extra days
We will send you an email to inform you of the despatch of your order, together with a unique tracking identifier that
can be used on the Royal Mail website in order to track your order as it travels through the UK postal system.
Please allow extra time for deliveries outside of the UK, which are normally sent via Royal Mail Air Sure service. If
your order is urgent, and required for a specific date, please contact us
and we will endeavour to arrange a delivery time that will suit your needs.
In the unlikely event that the goods cannot be despatched within a reasonable time, we will advise you of this by
email or telephone, and you’ll then have the opportunity to agree a new delivery date or receive a full refund on your
We deliver to customers in the UK, Andorra, Australia, Austria, Azores, Balearic Islands, Belgium Brazil, Canada,
Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Hong Kong, Iceland, Italy, Lichtenstein,
Luxembourg, Madeira, Malaysia, Monaco, Netherlands, New Zealand, Portugal, Republic of Ireland, Singapore, Slovak
Republic, Spain, Spitsbergen, Sweden, Switzerland and United States.
All items delivered in the UK will be FREE of charge.
For Europe and the rest of the world, a £9.95 surcharge will be added at the checkout.
For orders despatched to UK addresses, Royal Mail’s Special Deliver Service will deliver all orders with a value of
£100 or over, and Royal Mail’s Recorded Delivery Service for orders with a value under £100. Orders
despatched to Europe and the rest of the world will be sent using Royal Mail’s Air Sure service.
All orders will require a signature upon receipt - but don’t worry if no one is in when we attempt our delivery. A
courier will leave a note regarding alternative collection or delivery arrangements.
We are under no liability for any delay in delivery or non-delivery due to circumstances beyond our control.
If the product is found to be damaged upon receipt, please inform Royal Mail and Bay Rings without delay, and return
any damaged items to us for replacement. See our Returns Policy for more information.