Free UK Delivery

Free Packaging

Free Ring Sizer

Bay Rings Deliver Details

When can I expect my order to be delivered?

UK orders will be delivered within 2-3 working days for most items. An additional allowance for one day should be given for personalised items with engraving, whilst some diamond-set gold or platinum rings can take up to five extra days to deliver.

We will send you an email to inform you of the despatch of your order, together with a unique tracking identifier that can be used on the Royal Mail website in order to track your order as it travels through the UK postal system.

Please allow extra time for deliveries outside of the UK, which are normally sent via Royal Mail Air Sure service. If your order is urgent, and required for a specific date, please contact us and we will endeavour to arrange a delivery time that will suit your needs.

In the unlikely event that the goods cannot be despatched within a reasonable time, we will advise you of this by email or telephone, and you’ll then have the opportunity to agree a new delivery date or receive a full refund on your order.

Where do you deliver?

We deliver to customers in the UK, Andorra, Australia, Austria, Azores, Balearic Islands, Belgium Brazil, Canada, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Hong Kong, Iceland, Italy, Lichtenstein, Luxembourg, Madeira, Malaysia, Monaco, Netherlands, New Zealand, Portugal, Republic of Ireland, Singapore, Slovak Republic, Spain, Spitsbergen, Sweden, Switzerland and United States.

How much do you charge for delivery?

All items delivered in the UK will be FREE of charge.
For Europe and the rest of the world, a £9.95 surcharge will be added at the checkout.

How will my order be shipped?

For orders despatched to UK addresses, Royal Mail’s Special Deliver Service will deliver all orders with a value of £100 or over, and Royal Mail’s Recorded Delivery Service for orders with a value under £100. Orders despatched to Europe and the rest of the world will be sent using Royal Mail’s Air Sure service.

All orders will require a signature upon receipt - but don’t worry if no one is in when we attempt our delivery. A courier will leave a note regarding alternative collection or delivery arrangements.

Other Notes

We are under no liability for any delay in delivery or non-delivery due to circumstances beyond our control.

If the product is found to be damaged upon receipt, please inform Royal Mail and Bay Rings without delay, and return any damaged items to us for replacement. See our Returns Policy for more information.