I am extremely pleased with the service I have received from your company. I received my ring very quickly and it was just how I wanted it to be. Thank you very much. I will be using you in the future and recommending you.
Many thanksRioBurgess Hill
05-Jan-2012. Dear Bay Rings. I would like to thank you very much for the wedding rings we recently bought from you. I placed our order on the 27th December and received both rings yesterday.
The service we received was exceptional, the rings are beautiful, fit well and look stunning.
We will happily recommend you to others. Thank you again.Claire and GarryDagenham
08-Dec-2011. Just received our white gold wedding rings. They are really beautiful and we are both really happy with them. I completed the order over the phone as one of the rings required upsizing to Z+1 and the service I received was excellent, friendly and courteous. This is such a joyeous occasion for us, thank you for making it so simple.
Best wishesAmanda and AndrewNorwich
We'd just like to offer our feedback on your service, and the ring that we've just bought from you. Order no:...
First of all your website and return emails:
Clean, easy to view, easy to navigate and very functional (selecting ring sizes and finishes etc)
We didn't find an easier and more functional site than yours which does make all the difference when selecting a company to buy from.
Your return emails are also comprehensively constructed, easy to view and functional (ie order tracking).
Good call. We're impressed.
Secondly your service:
Nothing short of excellent. You didn't put a foot wrong, bar the postal strike the ring arrived when it should have but, of course, this wasn't your fault.
When we ordered our ring you emailed us to advise us that the postal strike was a constraint but you met your promise to despatch it as soon as you could and when we called asking whether we'd need to sign for it the lady at the end of the phone was polite, professional, clear and concise.
Your paperwork was also as clear as could be. Free postage.
There's nothing to find fault in at all! We're very impressed.
Thirdly the product:
Excellent. The ring was nicely packaged and the box is great. Also the free ring-sizer was a nice touch.
The polished finish was also excellent and in fact better than we had seen in retail shops. That was a nice surprise.
The price, of course, was also excellent. This was a nice bonus for us because we bought this ring for well over half the price of retail stores in our area!
The ring looks absolutely perfect. We're very impressed.
We're sticklers for good service / business practice and will always complain if a company wrongs us.
Bay Rings have certainly impressed us, exceeded our expectations and can certainly expect us to come back again and again.
After just one order we feel that we can confidently recommend your company to anybody we know who is looking to buy jewelery and you can be certain that we'll sing your praises while we do.
Basically you didn't miss a beat at any stage. Not one single mistake.
In fact we're stunned that we received such good service and communication for the price we were paying!
Thank-you for restoring our faith that there are still companies out there who clearly know what they're doing and understand who pays the salaries!
SincerelyJob & Sky WheelerMaidenhead
I would like to thank you for all your help with our recent order.
The goods arrived promptly and were beautifully packaged. Sadly one ring had to be returned and resized but I was assured by your friendly staff that this was not a problem - I received nothing but excellent Customer service.
Royal Mail sadly kept us waiting with the re-delivery of the resized ring but I cannot fault Bay Rings at all.
I would not hesitate to use your company again.
Yours sincerelyChristopher and KirstyDidcot